Secure Shopping Guarantee

KTPetSupply.com Guarantees the Safety of Your Online Purchases

The security of all online transactions performed at KTPetSupply.com is a top priority, and of utmost importance to us. To that end, we have put in place multiple precautions to maintain the security and privacy of your personal information. These precautions protect you throughout the ordering process, and continue long after you've completed your transaction. All transactions processed through our systems are secured by encrypting sensitive information. Encryption is a fancy way of saying that information is scrambled as it is transmitted, ensuring no one can decode it and read it. This protects all of your personal information, such as credit card numbers.

Our Secure Shopping Guarantee

At KTPetSupply.com, we are so confident that your credit card transaction will be secure, that we offer our Safe Shopping Guarantee.

In the unlikely event unauthorized use of your credit card occurs, always follow the reporting procedures defined by your credit card provider and contact us, at sales@ktpetsupply.com, immediately. Most credit card companies cover all charges that result from unauthorized use of your credit card or may limit your liability to $50.00 US - the maximum liability allowed under the Fair Credit Billing Act. For additional information on the Fair Credit Billing Act, contact the Bureau of Consumer Protection or visit the Federal Trade Commission web site at www.ftc.gov.

If your credit card company holds you liable for unauthorized charges made as a result of your credit card purchase from KTPetSupply.com while using our secure server, we will reimburse you for the remaining liability, up to the maximum of $50.00 US.

Technology

When you shop at KTPetSupply.com, all of your personal information, including your credit card details, are securely encrypted and transmitted using our secure server software. During encryption, sensitive information is converted into small bits of code, scrambled, and then transmitted securely over the Internet. The scrambled data cannot be read by anyone while the information is traveling over the Internet.

Once your encrypted personal data is received by our secure server, it is then converted back into it's original format, where it is then stored in a secured database. Your credit card and personal information will not be transmitted over the Internet again. To further ensure the safety and security of your personal information, we do not store or keep your credit card information in any way.

PLEASE NOTE: Your credit card statement will reflect a charge from TAYLOR RETAIL - the parent company of KTPetSupply.com